INTERNAL REGULATIONS – TOUR DU MONDE GUESTHOUSE

Foreword
These regulations, updated on November 1, 2023, replace any previous version or regulatory document not bearing a date of validation. Furthermore, payment of the accommodation deposit implies acceptance of these rules, as confirmed in the shuttle confirmation form sent to you. By checking into the chalet, you acknowledge that you have read and accepted these regulations in full.

1. Access – Use of Premises – Welcome Conditions
• Check-In – 2PM – check out before 10AM
A check-in form is required for all travelers or persons staying at the guesthouse. This form must be completed upon reservation and returned within 48 hours. It includes all details related to the booking, as well as the chronological email exchanges. It is also used to update information, especially when the reservation was made long in advance.

1.1.1 Cleaning and Cleanliness
During your stay, you are responsible for maintaining the cleanliness of your chalet. Equipment is available upon request (contact Dan). Beds must be made by the guests. Two sets of sheets, pillowcases, and towels are provided.
At departure, the chalet must be returned in the same clean condition as upon arrival. Otherwise, a cleaning fee of 5,000 CFP (approx. €42) may be charged. Any damage must be compensated or replaced.

Note: While most guests are respectful, a few have hidden broken items under beds or behind doors instead of informing us. Please, just let us know if something breaks — we won't charge you for minor accidents. We strive to offer spotless accommodations, and appreciate honest, adult communication in return.

1.1.2 Kitchenettes and Kitchens
All kitchens and kitchenettes are now equipped with induction cooktops. Please handle them with care.

1.1.3 Laundry and Linen Policy
For stays under one month: Sheets, pillowcases, towels, and dishcloths are replaced weekly by us. Personal laundry can be given to Dan: 800 CFP (€6.70) per 5kg. Drying costs 600 CFP (€5.03) per machine. Laundry is returned clean and dry but not ironed.
For stays of one month or longer: You have free access to the laundry room and washing machine. You are responsible for washing the provided linen. Limit of two loads per week (detergent not included). Extra loads cost 800 CFP (€6.70). Dryer use is optional (600 CFP or €5.03). A drying rack is also available.

1.1.4 Air Conditioning (Optional)
Air conditioning is not included in the base price to promote eco-friendly practices. It is only recommended between mid-December and late March. Each room has a fan or air circulator.
Prices per room:
- 1 to 5 nights: 800 CFP/night (€6)
- 6 nights/7 days: 4,800 CFP (€40)
- 2 weeks: 8,500 CFP (€71)
- 3 weeks: 10,000 CFP (€84)
- 1 month: 13,000 CFP (€108)
Usage rules:
- Use only when present in the room or at night.
- Do not use the fan and A/C at the same time.
- Keep doors and windows closed while A/C is on.
- Set temperature between 22–24°C. It shuts off below 22°C.

1.1.5 Use of High-Voltage Appliances
Bringing and using high-voltage appliances (toasters, mini-ovens, freezers, heaters) is subject to additional charges depending on the device. Electricity usage is included only for appliances provided in the chalet (excluding optional A/C).

2. Parking – Shared Spaces – Travelers’ Lounge – Private Areas
2.1 Shared Outdoor Cooking Area: A communal plancha and oven are available free of charge. Clean after each use.

2.2 Shared Kitchen: Located near the main house terrace. Can be used on request for larger meals (up to 12 guests).

2.3 Parking: Park efficiently to allow door and trunk access. Spaces outside the property are ample. Inner parking is by reservation and not covered for theft.

2.4 Travelers’ Lounge (8 am–7 pm): Free access. Return books/guides after use. If borrowing a guide, register it and inform Dan.

2.5 Private Area: The covered terrace of the main house is private and not accessible without invitation.

2.6 Pool Access: Pool use is allowed at scheduled times. Parents must supervise children.

3. Welcoming Your Pet
Dogs are welcome under conditions: vaccination proof, no parasites, well-behaved, no aggression. Must not disturb other guests. Daily care required. Food bowl must be kept clean and protected.
Our pets (4 dogs) Chapati, Jessika, Chanel and Poppie, are social. Please don’t feed them. Any mistreatment will be reported.

4.1 Meals: Available upon request at affordable prices.

4.2 Transfers: Must be booked and paid in advance. Example: Gîte–Tontouta Airport: 5,500 CFP (1 person), 6500 CFP (2 people).

4.3 WiFi: Free but no heavy downloads allowed. Two networks available (chalet/house). Codes provided on arrival.

4.4 Travel Advice: We help plan your route and book hard-to-access accommodations if needed.

4.5 Car Wash Kit: Available for 1,550 CFP (€13). Includes water, detergent, vacuum.

5. Adherence to Basic Humanitarian Principles
We value openness, diversity, and respectful behavior. Discrimination of any kind is not accepted. Children and pets are welcome if respectful. No drug use or intoxication allowed. Respect for property is required.

6. Safety
Close and lock your chalet and car. A remote control (BIP) for the gate is provided with deposit. Rooms lock with a key. Never let our dogs exit the gate.
Fire Risk: Smoking prohibited indoors. Outside smoking only under covered terrace and use provided ashtrays with water. Always monitor cooking appliances.
Fire safety: 4 water hoses + extinguisher located outside the 'cascade bathroom'. Emergency: Firefighters 18.

7. Environmental and Biodiversity Protection
Respect waste sorting (compost, recycling). Full eco-guidelines at: https://www.tour-du-monde.nc/conduite-ecologique.html

8. Useful Contacts and Emergency Numbers
Samu: 15 – Firefighters: 18 – Police Païta: 17
City Hall: 35 21 11 – Flight info: 36 67 18
Medical Center: 20 45 70 – Nurse: 51 19 81
Doctor/Dentist: 44 24 43 – Ambulance: 41 01 01 / 35 38 08
Issued in Païta on November 1st, 2023.